1. Who is responsible for collecting and processing data?
PAU WOW – UNIPESSOAL LDA, hereinafter referred to as PAU WOW, is the entity responsible for the collection and processing of personal data, within the scope of its activity, to resort to entities subcontracted to the pursuit of the purposes set out here.
2. What is personal data?
Personal data is any information, of any nature and regardless of their support, including sound and image, relating to identified or identifiable natural person. It is considered identifiable person who can be directly or indirectly identified, reference to an identification number or to one or more specific elements of their physical, physiological, psychic, economic, cultural or social identity.
3. What personal data is collected and processed?
PAU WOW collects and treats, inter alia, the following personal data:
- I Name;
- Phone number;
- E-mail address;
- Number of taxpayer;
- Identification Number (Citizen Card or Passport, driving);
PAU WOW assumes that the data was provided by the owner of the same or has given authorisation to do so and presumes that they are true and up to date.
4. How is the data collected?
Personal data can be collected by the following means:
a) Electronic mail;
c) Telephone calls;
d) In person;
e) Through applications (“apps”) installed on mobile devices.
The collected data is processed and stored strict compliance with personal data protection legislation stored in specific databases, created for this purpose, by the PAU WOW or by entities contracted by it.
Some personal data collected on the website are mandatory and, in case of lack or insufficiency of such data, PAU WOW may not to be able to provide you with the services or information requested by you. In each case, PAU WOW will inform you of the mandatory nature of the supply of the personal data concerned.
5. What is the purpose of the data collected?
Your personal data is intended to be part of a personal data file which PAU WOW may use for the following purposes:
a) Information about our tours;
b) Reservation of tours;
c) Agenda of contacts;
d) Profile update;
e) Sending newsletters;
f) User’s opinion;
g) Suggestions and Complaints;
h) Request for Budget / Price;
i) Purchase of tickets;
j) Advertising on our media;
k) Issuance of invoices / receipts;
l) Lost and Found;
m) Compliance with other legal or regulatory obligations.
In order to achieve the above objectives PAU WOW may interconnection of the data collected, with the purpose of updating and complete such data.
6. What is the basis for the processing of your data?
The treatments associated with the purposes of points (a) and (e) are based on the your consent, as well as use of the data for direct marketing, which may be associated with the purpose of i).
The treatments associated with the purposes of points b), c), d), f), h), i), j) and k) are based on the contractual relationship established between themselves and the company.
The treatments associated with the purposes g) (Suggestions and Complaints) and l) (Compliance with other legal or regulatory obligations) compliance with legal obligations.
7. With whom is your data shared?
Data collected and held by the WOW PAU may be transmitted, respect for the duty of confidentiality and the principle of the purpose for the following entities:
a) Judicial or administrative authorities, in cases where such transfer is compulsory;
b) Subcontractors that will process the data on behalf of the PAU WOW and according to the purposes determined by it;
c) To whom to sell or transmit part or all of your company.
8. What are “COOKIES”?
“Cookies” are small bits of information that can help identify your browser and can store information, for example, settings and preferences.
PAU WOW may store cookies on your device to personalize and facilitate browsing, by not providing those same cookies references or personal data of the User. For more information, read the our Cookies Policy.
9. What are your rights?
In accordance with the Personal Data Protection Act, we guarantee you the right to access, updating, rectification, elimination, portability and erasure of your personal data.
We also give you the right to object to the use of the data provided for marketing purposes, to inclusion in lists or information services. If you have not done so when the data collection, you can submit a request later.
The exercise of these rights shall be carried out through the following address e-mail firstname.lastname@example.org or address Urbanização Monte Canelas Lote 147, Mexilhoeira Grande 8500-157 Portimão.
10. How long is your data stored?
The length of time during which data is stored and stored varies according to the purpose for which the information is processed. Whenever there is no specific legal requirement, the data will be stored and only for the minimum period necessary for their collection or subsequent treatment, after which they will be deleted.
11. Is your data safe?
PAU WOW is committed to ensuring the protection of the safety of your data. To this end, it adopted a number of security measures, technical and organisational aspects, in order to protect the personal data makes available against its dissemination, loss, misuse, alteration, treatment or access, as well as against any other form of illicit. PAU WOW requires its subcontractors and the adoption of security measures equivalent to those it practices.
Notwithstanding the security measures practiced by PAU WOW, the user shall take additional security measures, in particular uses up-to-date equipment and a Browser in terms of security properly configured, with active firewall, anti-virus and anti-spyware, make sure of the authenticity of the websites you visit on the internet, and avoid websites on whose reputation you do not trust.
PAU WOW acknowledges that it may communicate data from Users to investigations, inquiries and legal proceedings and / or administrative or of a similar nature, provided that this is duly ordered by court order accordingly.
13. Data Transfer
Where data transfers to third countries the European Union or the European Economic Area, the PAU WOW comply with the law, in particular as regards the suitability of the country of protection of personal data and the requirements applicable to such transfers, and no personal data shall be transferred to jurisdictions that do not provide security and protection guarantees.
14. Changes to this Notice